本书根据商务外事接待的职业工作过程，分为接待准备(Preparing for the Reception)、迎接外宾(Receiving Foreign Guests)、交通和日程(Transportation and Schedule)、紧急情况处理(Handling Emergencies)、参观考察(Visiting and Investigating)、谈判签约(Negotiating and Signing a Contract)、文娱活动(Recreational Activities)、观光购物(Sightseeing and Shopping)和道别送别(Bidding Farewell and Seeing Guests off)九个项目。